We have always wanted to go to the Rose Bowl and made our reservations last Monday right after the Iowa win.
We were all set....we thought...until we ran into a problem with the spelling of a name on a plane reservation. Five calls to the reservation service have yielded five different answers. At the first call I was told "It's been taken care of and there would be no charge." Same with second. Five calls later they now went an outrageous figure of several hundred dollars to change it. I am still dealing with the travel service to see if they will stand behind and make good what their agent told me. If not...well there will be a post down the road with the details and the name of the service which I probably will recommend you never ever use....